WhatsApp Business CRM

WhatsApp CRM for teams that sell, support and broadcast at scale

Manage chats, contacts, templates, broadcasts, teams and analytics from one secure workspace.

AM

Need pricing for 12 agents and two WhatsApp numbers.

Shared the Business plan and scheduled a setup walkthrough.

94% SLA18k messages42 campaigns

Built for growing teams using WhatsApp Business API

Sales teamsSupport desksAgenciesOperations
Product tour

Explore the operating system for WhatsApp customer teams

Shared conversations

Unified Inbox

Work every WhatsApp conversation from a shared CRM inbox with ownership, customer context and fast handoffs.

  • Conversation list with open and assigned queues
  • Customer details, lead score and tags beside the chat
  • Composer, notes and team ownership in one workspace
Unified Inbox product screenshot
Platform

Everything your WhatsApp team needs in one operating layer

Unified Inbox

Assign, reply, note and resolve customer conversations from a shared team queue.

Broadcasts

Launch segmented WhatsApp campaigns with delivery and reply tracking.

Templates

Manage approved message templates and keep agents on-brand.

Teams

Route work by team, role and ownership without losing conversation context.

Analytics

Monitor response time, campaign results and team throughput.

Secure SaaS Admin

Control plans, limits, users and company access from platform tools.

Product

Unified inbox

Bring every customer chat into a focused workspace with assignment, notes and clear ownership.

Unified inbox product screenshot in WA CRM
Product

Broadcast campaigns

Plan outreach, segment audiences and understand which campaigns drive replies.

Broadcast campaigns product screenshot in WA CRM
Product

Templates and automation

Keep reusable WhatsApp templates organized for faster, compliant conversations.

Templates and automation product screenshot in WA CRM
Product

Analytics and reporting

Give managers visibility into message volume, response quality and campaign outcomes.

Analytics and reporting product screenshot in WA CRM
Product

Multi-team management

Support sales, service and agency workflows with teams, roles and tenant controls.

Multi-team management product screenshot in WA CRM
Pricing

Plans that follow your platform configuration

Active Super Admin plans appear here automatically.

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Resources

Latest WhatsApp CRM guides

Ready to manage WhatsApp conversations at scale?

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